Vidality General Terms & Conditions

Legal Document

Last Updated: 01/19/2026

These General Terms & Conditions ("Terms") apply to your use of the Vidality website and any purchase, booking, or use of Vidality services made available through the website (collectively, "Services"), unless you have a separate written agreement with Vidality that governs.

Who we are

Vidality, LLC ("Vidality," "we," "us") provides services that may include strategic consulting, coaching (including group/cohort coaching), workshops, speaking engagements, and related educational content.

Agreement hierarchy and what controls

These Terms are designed for website and self-service engagements. If you have a signed contract with Vidality (including a Master Services Agreement "MSA," Statement of Work "SOW," engagement letter, speaker agreement, or similar), that signed agreement controls for that engagement. If these Terms conflict with a signed agreement, the signed agreement (and any applicable SOW) governs. If you do not have a signed agreement, then these Terms—and any service-specific terms shown on the relevant service page, checkout page, invoice, or booking confirmation—apply.

Services and scope

The scope, deliverables, timelines, and fees for Services vary by engagement type. • For certain clients, Services are provided under an SOW that describes scope, deliverables, timelines, and fees. • We will perform Services in a professional manner and in accordance with applicable law.

Independent contractor status

Vidality provides Services as an independent contractor. Nothing in these Terms creates an employment, partnership, agency, or joint venture relationship between you and Vidality.

Fees, billing, and payment

Fees and payment terms will be shown at checkout, on your invoice, or in your signed agreement. Unless otherwise stated: • Invoiced amounts are typically due within 30 days of invoice date. • If you purchase coaching sessions/packages online, payment is generally due in advance, and you authorize charges consistent with the payment plan you select. If payment is not received when due, we may pause or cancel Services and/or decline to schedule future sessions.

Scheduling, cancellations, and refunds

Cancellations, rescheduling, refunds, deposits, and no-show policies vary by service type and will be stated in the applicable service terms, booking page, invoice, or signed agreement. If no service-specific policy is provided, then: • You are responsible for joining sessions on time. • Missed sessions may be forfeited at Vidality's discretion.

Coaching and educational disclaimer

Vidality's coaching, consulting, workshops, and speaking are non-clinical and educational in nature. • No medical, mental health, legal, financial, or other regulated professional advice is provided through the Services unless explicitly stated in a signed agreement. • Coaching is not therapy and does not diagnose, treat, prevent, or cure medical or mental health conditions. • You are solely responsible for your decisions, actions, and outcomes resulting from your use of the Services.

No guarantees

We do not guarantee specific outcomes or results. Any examples, case studies, or prior outcomes are illustrative only.

Confidentiality

In the course of an engagement, you and Vidality may share confidential information. Each party agrees to: • Use confidential information only for the purpose of the engagement, • Protect it using reasonable care, and • Share it only with personnel or subcontractors who need it to perform Services and who are bound to keep it confidential. Confidentiality does not apply to information that becomes public through no fault of the receiving party, was already known, is independently developed, is obtained lawfully from a third party, or is required to be disclosed by law.

Privacy and HIPAA

Your use of the website may be governed by our Privacy Policy (if posted). For organizational/healthcare clients: if a particular engagement involves access to Protected Health Information (PHI), the parties may be required to enter into a Business Associate Agreement (BAA) and comply with applicable privacy laws (including HIPAA) as described in the signed agreement governing that engagement.

Subcontractors and assigned personnel

Vidality may use qualified subcontractors or assigned personnel to provide Services. Vidality remains responsible for Services provided under these Terms unless otherwise stated in a signed agreement.

Intellectual property and use of materials

Unless otherwise stated in writing: • All content on the Vidality website, including text, images, graphics, videos, logos, trademarks, frameworks, templates, methodologies, and proprietary materials, is owned by Vidality, LLC or its licensors. • You may not copy, share, sell, republish, scrape, or create derivative works from Vidality materials without prior written permission. Work product ownership varies by engagement. Some engagements may assign ownership to the client; others may retain ownership with Vidality or grant a limited license. The controlling document is the signed agreement/SOW (or the applicable service-specific terms).

Permission to reference clients (name/logo) and recordings

If you are an organizational client, you may grant (or withhold) permission for Vidality to reference your name/logo and/or record sessions or events. Any marketing use and any recording permissions will be governed by the signed agreement or service-specific terms for that engagement. If permission is granted, Vidality will use names/logos professionally and will not disclose confidential information.

Termination and effect of termination

Termination terms vary by engagement type and will be stated in the controlling agreement. If no specific termination terms are provided, Vidality may end Services upon reasonable notice, and you remain responsible for fees earned or accrued prior to termination.

Disputes, governing law, and venue

These Terms are governed by Texas law. Venue for disputes will be Tarrant County, Texas, unless a signed agreement states otherwise. Before filing a claim, the parties agree to make a good-faith effort to resolve disputes. If not resolved, the parties may proceed to non-binding mediation administered by the American Arbitration Association (AAA), with costs split equally, unless a signed agreement provides different dispute procedures.

Limitation of liability

To the fullest extent permitted by law, Vidality will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Vidality's total liability for any claim relating to Services will not exceed the amount you paid to Vidality for the Services giving rise to the claim during the three (3) months preceding the event giving rise to the claim, unless a signed agreement states otherwise.

Force majeure

Neither party is responsible for delays or failures caused by events beyond reasonable control (for example: natural disasters, epidemics/pandemics, strikes, government actions, transportation failures, or vendor outages). Affected obligations are suspended during the event.

Changes to these Terms

We may update these Terms from time to time by posting an updated version on the website. The "Last updated" date reflects the latest changes. Changes apply prospectively unless otherwise required by law.

Contact

Questions about these Terms: admin@vidality.life